Achieving high employee engagement is something which organisations can not afford to neglect today. Put simply, engaged employees are more productive; the more efficient your employees are, the more successful you’ll be as a business.

There is a plethora of information about employee engagement online; statistics such as those below provide conclusive evidence that investing time and energy into engaging your workforce will reap dividends:

  1. Companies with engaged employees outperform those without by 202% (Business 2 Community)
  2. Customer retention rates are 18% higher on average when employees are highly engaged (Cvent)

In addition to improving productivity and reducing turnover, employee engagement strategies have been proven to retain customers at a higher rate and make more profits. Most importantly, engaged employees are happier, both at work and in their lives.

The huge increase in employees working remotely also means that organisations have to ensure these employees don't become disengaged as they are not physically present in the workplace. According to the latest statistics from Global Workplace Analytics, work-from-home, full-time positions have grown nearly 10x more quickly than the rest of the workforce, and up to 90%  of employees want to work from home at least part of the time. 

Given all this, it is clear that organisations have to prioritise achieving employee engagement as a strategic objective for future success.

But how can organisations practically go about increasing employee engagement? This guide and infographic from Smarp provides valuable insights to help you get started.