Do you feel engaged in your role? Would you describe yourself as a motivated and loyal employee? Your answer will depend largely on how well your organisation manages to engage its employees. 

In the competitive marketplace spending time, money and energy on employee engagement often takes second place to winning and retaining customers. But as you can see, the statistics on the benefits of engaged employees speak for themselves:

  1. Companies with engaged employees outperform those without by 202% (Business 2 Community)
  2. Customer retention rates are 18% higher on average when employees are highly engaged (Cvent)

Employee engagement strategies have been proven to reduce staff turnover, improve productivity and efficiency, retain customers at a higher rate, and make more profits. Pretty convincing reasons to get cracking with employee engagement..........

Read this insightful post by CMS Wire written by Jill Christensen, employee engagement expert and best-selling author who suggests a '4 Step Strategy to Reengaging Employees'.