The latest edition of Voice, the magazine from the Institute of Internal Communications, is running an article about the importance of human involvement to accompany the technology march - and it's associated repetitional risks. The piece, by PR Consultant Andy Turner, criticises 'management by device' in companies where shiny enterprise systems are bought and rolled out and then.....
In this blog, Tribal Impact's Sarah Goodall talks about the importance of implementing an employee advocacy programme. The perfect partner, perhaps, to the risks presented by today's technology-rich workplace where repetitional risk can be a price tag not considered when investing in a collaboration tool.
Managers invest significantly in enterprise systems like Business Intelligence or communications tools like Workplace, Yammer or Slack. They then puzzle over why the promised benefits haven’t happened. Maybe they don’t realise that technology should always come last, behind people and processes.
https://voice.ioic.org.uk/item/647-how-can-comms-stop-the-reputation-bubble-from-bursting
